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Care Coordination

As our lives grow richer with age, we may also encounter challenges to our independence. CVCOA’s case management team works with older Vermonters who need ongoing support, and their families and caregivers, to address the challenges that may prevent them from living independently.

Our case managers support older Vermonters to identify areas where extra help is needed. Case managers partner with the elder person and their family to develop a comprehensive

“personalized care plan” to provide the supports needed to remain in their homes and communities. Case managers will access the benefit programs and coordinate the care needed to implement the personalized care plan.

Senior Helpline

Central Vermont Council on Aging Information and Assistance Specialists are here Monday-Friday to answer your questions about aging services! 1(800) 642-5119 for Vermont Residents.

Out-of-State? Just call us toll free 1(800) 642-5119