Health Insurance / Medicare Counseling


New to Medicare and have questions? We've got answers. Contact the CVCOA Helpline at 1-802-477-1364 to learn more.

Our staff counsels individuals and provides workshops to the public on Medicare.

Central Vermont Council on Aging provides information, counseling, and assistance to all Medicare eligible persons under the auspices of the State Health Insurance Program or “SHIP”.  We can answer your questions about Medicare, private insurance plans, supplemental insurance plans, and Vermont State insurance programs. We offer regularly scheduled “Medicare & You"” workshops to the public in locations convenient to you.

Watch the video below for a walk through of the Plan Finder website to complete a drug plan comparision.

We offer the following programs:

Health Insurance Counseling

Health Insurance Counseling is available to answer your questions about Medicare or other insurance plans, including the Vermont State programs. We can also guide you through your online enrollment.

CVCOA provides helpful information about Medicare Prescription Part D and how to enroll. We also offer individual assistance by phone. For an appointment call 1 (802) 477-1364

New to Medicare Workshops at CVCOA

We offer monthly New to Medicare Workshops to help individuals who are new to the Medicare system. These sessions take place in person and Zoom. To participate, register by calling 1 (802) 476-0115 or by sending an email with your name, address, phone number, and the date of the workshop you would like to attend, to: [email protected]. We will then email you information on how to join in the workshop session.    

2024 New to Medicare Workshop Schedule:

June 11, 5:00 - 7:00 p.m.

July 9, 2:00 - 4:00 p.m.

August 6, 5:00 - 7:00 p.m.

September 10, 11:00 a.m. - 1:00 p.m.

October 8, 2:00 - 4:00 p.m.

December 10, 2:00 - 4:00 p.m.

Advantage Plan Basics

Medicare Video: The Choice between Original Medicare and Medicare Advantage Plans

Original Medicare vs Medicare Advantage Plans 

Questions to Ask Before joining a Medicare Advantage plan

Who Sells Advantage Plans in VT 


For more information: See our Insurance/Medicare FAQs page, or go to or make an appointment with one of our SHIP staff 1 (802) 477-1364.

For those wishing to explore Medicare on your own, we recommend the following videos from the Centers for Medicare and Medicaid Services:

Medicare & You: Different Parts of Medicare  

Medicare & You: Deciding to Sign Up for Medicare Part B 

Medicare & You: Medicare Open Enrollment (general information)

Medicare & You: Medicare’s Preventive Benefits 

Medicare & You: Traveling Abroad